OUR QUEST IS FOR EXCELLENCE
We shall strive for excellence in all endeavors.
We shall give the customer more than they ask for.
We shall achieve success through service.
TEAMWORK = EXCELLENCE TOGETHER!
To be recognized by our clients, employees, and the industry as the leading provider of contract cleaning services for commercial and high security facilities.
Mister Kleen Values
Cpan is guided by our Core Values. These Core Values describe our Association as we want it to be, and we want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long-term benefits for members, customers, employees, suppliers, and the communities we serve.
Mister Kleen continually focuses on creating the absolute best place to work in the industry. Its company culture is characterized by a workforce that holds the highest standards of ethics,integrity, focused client care, and commitment to Cpan Core Values:
Show Up On Time
Do What You Say
Finish What You Start
Core Values are the guiding principles that dictate what the company stands for as an organization.
Cleaning Practitioners Association Of Nigeria has been supporting ,members in cleaning Industry in Nigeria since 2011. Our Commitment to excellence and professionalism is why we have earned the loyalty and trust of our customers.
- TEAM WORK: Working cooperatively and efficiently together to achieve the common goal of providing value to our customers and to sustain profitable growth.
- SERVICE EXCELLENCE: Delivering what we promise and adding value beyond what is expected. Building customer loyalty not just satisfaction.
- INTEGRITY: Demonstrating honesty and truthfulness.
- RESPECT: We treat co-workers and customers with appreciation, kindness and politeness keeping personal opinions of others private and not engaging in any form of gossip. We respect the policies, the people we work with, the company, its assets and ourselves.
- ACCOUNTABILITY: Taking responsibility to complete your tasks, to perform the duties required by your job and to be present for your shifts in order to fulfill and further the goals of the company.
- PROFESSIONALISM: Adhering to the company’s standards and expectations in regards to appearance, attitude, behavior and performance when dealing with co-workers and customers.
- RELIABILITY: Being punctual and dependable resulting in being committed to the team, our customers and the company.
- PURSUE GROWTH & LEARNING: We are committed to improving ourselves personally and professionally which will lead to greater opportunities in the company and healthier relationships.
To lead the cleaning service industry through outstanding customer service, training and meticulous quality control.
Company Mission Statement
To provide exceptional service that exceeds our customer’s expectations.
Unbeatable Track Record
We have been successfully providing cleaning services to many of homes & offices for 4 years. Whatever your cleaning needs, you can rely on us to always deliver a great job.
Strong Customer Focus
From the President, through all layers of the company exceeding your expectations is at the core of our business. This commitment to customer service has ensured a very high level of customer retention over the years.
We Offer the Affordable Solution
We realize every person and home has different needs that’s why we provide you with the flexibility to book our complete cleaning package or customize to suit your needs and or budget.
Meticulous Quality Control
Ensure very high levels of quality control is a key part of our service. We have developed clearly defined processes and systems to ensure your home is cleaned to perfection each and every time.
Bonded, Licensed and Insured
We maintain liability insurance, workers compensation and are OH&S compliant (occupational health and safety compliant). Our cleaning technicians must provide a current police clearance and they also undergo extensive background checks. This provides you with the peace of mind you deserve when trusting us with your home.
We offer a service that you can depend on each and every time we clean your home. If at any time you are not satisfied call our office within 24 hours and we will gladly send a crew to redo whatever is in question at no extra charge.